Welcome to the
SOP Knowledge Hub
Your central hub for official standard operating procedures, guides, and best practices.
Official Trusted and approved content Find Fast Search and discover what you need Stay Consistent Follow standard processes Improve Outcomes Best practices for your success
Search SOPs Find the information you need. Guided Finder Answer a few questions and we'll point you in the right direction.
Can't find what you need? Submit a request and our team will help.
Published SOPs 7 View all published
Categories 7 View all categories
Tags 19 View all tags
Last Updated Jun 18, 2026 See what's new
Browse by Category
View all categories ->Loading categories from the database...
Recently Updated SOPs
View all SOPs ->| SOP Title | Category | Updated |
|---|---|---|
| Explains how to complete a final quality assurance review before a course is approved for launch. | QA Processes | Jun 18, 2026 |
| Explains how to copy course content from one Brightspace D2L shell into another. | Brightspace D2L | Jun 18, 2026 |
| Provides a reusable template for submitting a complete course build request. | Templates | Jun 18, 2026 |
| Explains how to gather and submit the information needed before beginning a course build. | Course Builds | Jun 18, 2026 |
| Explains how to submit a new Ivanti ticket with the required details for faster routing and resolution. | Ivanti / Ticketing System | Jun 18, 2026 |