QA Processes Status: Published
Complete Final Course QA
Explains how to complete a final quality assurance review before a course is approved for launch.
Tools: Brightspace D2L, QA Checklist
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Brightspace D2L Status: Published
Copy a Brightspace D2L Course Shell
Explains how to copy course content from one Brightspace D2L shell into another.
Tools: Brightspace D2L
Templates Status: Published
Course Build Request Template
Provides a reusable template for submitting a complete course build request.
Tools: Course Build Intake Form, Brightspace D2L
Course Builds Status: Published
Prepare a Course Build Request
Explains how to gather and submit the information needed before beginning a course build.
Tools: Brightspace D2L, Ivanti
Ivanti / Ticketing System Status: Published
Submit a New Ivanti Ticket
Explains how to submit a new Ivanti ticket with the required details for faster routing and resolution.
Tools: Ivanti
Troubleshooting Status: Published
Troubleshoot Missing D2L Content
Explains how to investigate and resolve missing content in a Brightspace D2L course shell.
Tools: Brightspace D2L, Ivanti
AI Tools Status: Published
Use AI to Draft Course Content
Explains how to responsibly use approved AI tools to draft instructional content for review.
Tools: Approved AI Tools, Source Documents